When gaming stops being fun and starts causing harm, egb is here to help. We believe responsible gaming is always the best way to play.
Gaming limits, self-exclusion, and mental health support â all in one place.
View Protection ToolsHow egb ensures a healthy gaming experience for you
Gaming is always entertainment â not a source of income. Before playing on egb, set an entertainment budget for yourself and stick to it.
Decide in advance how long you'll play each day or week. Use egb's time limit tool to keep yourself on track.
Only play with money you can afford to lose. Never gamble with borrowed funds or your savings.
Avoid gaming when you're stressed, anxious, or feeling low. These states increase the risk of developing a gambling problem. Rest and talk to someone you trust.
If you'd like to take a break from gaming, use EGB's Self-Exclusion tool. You can choose a temporary pause or a permanent break.
Keep minors away from gaming. EGB's parental controls and age verification features are designed to keep children safe.
Responsible gaming means staying in control of your play â not letting the game control you. At egb, we view gaming as entertainment, always â never as a financial solution.
Online gaming is a growing discovery for many people in Bangladesh. To ensure this enjoyable experience never becomes harmful, egb has put responsible gaming at the core of everything we do â right from the start.
Gaming becomes a problem when it starts to negatively affect your family, relationships, work, or finances. We want you to be aware of that line â and to reach out to us whenever you need help.
If you notice the signs below, gaming may no longer be just entertainment. It's important to take action early:
If two or more of these signs apply to you, don't wait â reach out to the EGB support team or speak with a professional counselor.
If you answer "Yes" to any of the questions below, consider seeking help.
Do you spend more time or money on gaming than you planned?
Has gaming caused arguments with family or friends?
Do you find yourself playing again to chase losses?
Is gaming affecting your work or studies?
Do you feel restless or irritable when you're unable to play?
All egb services are strictly for users aged 18 and above. Age verification is mandatory at registration.
Register with Age VerificationUse these tools to stay in control of your gaming experience
Set a maximum deposit limit â daily, weekly, or monthly. Once set, it cannot be increased before the designated period ends.
Set a maximum daily or per-session play time. When your time is up, the platform will automatically remind you.
Once you've lost a set amount, your game will stop automatically. You decide the limit.
If you need a break from gaming, temporarily close your account for anywhere between 24 hours and 6 weeks.
For longer breaks, you can suspend your account for 6 months or permanently. During this period, you won't receive any promotional emails either.
You'll receive periodic reminders showing how long you've been playing. This makes it easier to stay aware of your time.
Admitting you have a gaming problem takes courage. At EGB, we're here for you. Follow the steps below to get help:
The first step is recognizing that gaming is having a negative impact on your life. That's not a weakness â it's a sign of self-awareness.
Email us at support@egb.best or chat with us live. Our trained team will guide you every step of the way.
Set up self-exclusion or deposit limits. Our team is ready to guide you through the process.
If needed, seek advice from a mental health professional. EGB can point you toward the right resources.
Gaming addiction affects not just the individual, but the whole family. If you think someone close to you is struggling, talk to them with empathy â not judgment.
Family members are often the first to notice warning signs. If someone is suddenly spending more time on their phone, facing unusual financial pressure, or showing mood changes â don't ignore it.
EGB's support team is also here for family members. We're ready to help you take the right steps for your loved one.
Responsible gaming isn't just about limits â it's a positive mindset. egb wants every member to genuinely enjoy gaming, free from stress or anxiety.
Before each gaming session, ask yourself â what's my budget today? How long will I play? What will I do if I win or lose? Knowing the answers in advance significantly reduces the risk of problems.
Responsible gaming at egb goes beyond policy â it's an ethical commitment we take seriously.
Get started today with EGB's Responsible Gaming tools. We're always here to help you keep gaming fun.